Privacy Policy for IncluCity by NakSeni Mobile Application

This Privacy Policy governs your use of the software application IncluCity (“Application”) for mobile devices developed by NakSeni.

User Provided Information

When you download and register the Application, you provide certain information voluntarily. Registration is optional, but without it, some features may be inaccessible. During registration and use of the Application, you may provide:

• Your name, email address, user name, password, and other registration details.
• Transaction-related information such as purchases, offers, or usage of the Application.
• Information provided when seeking support.
• Credit card or payment details.
• Data entered into the Application, including text, images, videos, contact information, and project-related information.

We may contact you periodically with important notices, updates, and promotional materials based on this information.

Automatically Collected Information

The Application may collect certain data automatically, including but not limited to:

• Your mobile device type and unique device ID.
• The IP address of your mobile device.
• Mobile operating system details and browser type.
• Usage information regarding how you interact with the Application.

This Application does not collect precise geolocation data.

Aggregated, anonymized data may be shared with external services to enhance the Application. Information will only be shared with third parties as described in this Privacy Policy.

Information Disclosure

We may share your information in the following circumstances:

• To comply with legal processes or regulatory requirements.
• To protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
• With trusted service providers who assist us in operating the Application, under strict adherence to this privacy policy.

Data Retention Policy

We retain User Provided Data as long as you use the Application and for a reasonable time afterward. Automatically Collected Information is stored for up to 48 months and may be retained in an aggregated form thereafter.

If you wish to delete your data, contact us at nak_privacy@gmail.com. Please note that some data may be required for the Application to function properly.

Children’s Privacy

We do not knowingly collect information from children under 13 years of age. If you become aware that a child has provided us with personal information, please contact us at nak_privacy@gmail.com, and we will remove the data promptly.

Security

We take the security of your data seriously and employ safeguards to protect the information we process. While we strive to ensure robust security, no system is completely foolproof.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. We will notify you of any changes by posting the revised policy here. Continued use of the Application constitutes acceptance of any modifications.

Consent

By using the Application, you consent to the collection and processing of your information as outlined in this policy. Processing may include collecting, storing, using, or disclosing your data within Malaysia under Malaysian privacy standards. If you are located outside Malaysia, your information will be transferred and processed in Malaysia.

Contact Us

For any questions regarding this Privacy Policy, contact us at nak_privacy@gmail.com.